FAQ

Frequently Asked Questions

Below you will find answers to frequently asked questions. If your question is not listed, please contact us.

How can I reach you?

We are available by phone and email on weekdays from 7:00 AM to 5:00 PM. For more information, please visit the Contact page.

How do I place an order?

You can place orders by calling one of our FP experts, available every weekday from 7 AM to 5 PM at (+31) 18 461 650.


What is the delivery time of my order?
For regular delivery outside the country, the delivery time is 3-4 working days, while for expedited delivery, it is 2-3 working days.

Can I change or cancel my order?

Yes, this is possible. Please consider powder coating or shipping of the products. Always call to check the status of your order.

Do you have a minimum order value?

A package delivered by the delivery service is free of charge for orders over €250.


Do you also deliver on Saturdays?

Our delivery days are from Monday to Friday. For special requests, please contact us at: (+31) 18 461 650.



What is the delivery time for coated products?

For screws in color: ordered before 12 PM, normal delivery time applies


What is the minimum quantity for powder coating?

Coating is done per packaging unit.


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